Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Cascade Behavioral Health Hospital to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at Cascade Behavioral Health Hospital.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

Health Information Management/Medical Records

Cascade Behavioral Health wants to provide excellent service when responding to patient requests for medical records. Cascade will not disclose your record to others unless directed by you or unless authorized or compelled to do so by law.

Requesting Medical Records Overview

In order to protect our patient’s privacy and confidentiality, we have established a process for requesting copies of records or requesting an amendment to the medical record.  Please click on the applicable link below to access the appropriate form. You may download the form and fax or mail it to medical records.

For Patients

To request a copy of your record please complete a release of information (ROI) form and submit as follows:

  • Mail to:
    HIM/Medical Records Request
    Cascade Behavioral Hospital
    12844 Military Road South
    Tukwila, WA 98168
  • Fax to the HIM office at 241.1528
  • Drop off at the front desk at the main hospital entrance.

Amendment requests must be approved by the provider before it is included in your medical record.

To request an amendment to your record please complete an amendment request form and submit as follows:

  • Mail to:
    HIM/Medical Records Attn: Erin Rung
    Cascade Behavioral Hospital
    12844 Military Road South
    Tukwila, WA 98168
  • Fax Attn: Erin Rung to the HIM office at 241.1528
  • Drop off Attn: Erin Rung at the front desk at the main hospital entrance.

For Providers

If you are in need of medical records for a mutual patient please fax a cover sheet with the patient’s name and date of birth and a description of the information you are requesting to 206.241.1528

Please allow for a 10-day processing time. If you have questions regarding obtaining records please contact Health Information Management at 206.248.4759.

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