Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 10/09/2020

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Cascade Behavioral Health Hospital to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, on-site visitation is no longer allowed at Cascade Behavioral Health Hospital.

  • This restriction has been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff has received infection prevention and control training.
  • Thorough disinfection and hygiene guidance has been provided.
  • Patient care supplies such as masks and hand sanitizer are being monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit


We aspire to provide a therapeutic and serene environment here at Cascade.  Patients are involved in scheduled therapy programs throughout the day.  Minimal interruptions provide optimal outcomes.  Your support and encouragement for your loved one is an important part of patient care and can be best achieved by observing scheduled visiting hours.

While Visiting

  • No outside food or drinks are allowed on the units.
  • Refer to list of approved items patients may have during their inpatient hospitalization.
  • Number of visitors is limited to two (2). Exceptions are allowed for family therapy on the Rehabilitation/Stabilization Unit.
  • Geropsychiatry and Addiction Recovery Rehabilitation units accept visitors age 12 and above. Adult Acute Psychiatric Unit accepts visitors age 18 and above.
  • Please turn off cell phones while on the units.
  • Taking photographs is prohibited while on patient units to protect confidentiality.
  • Please do not wear perfumes. These scents can negatively affect patients.
  • If you exhibit cold or flu-like symptoms, please do not visit. Visit when you are well.  We are committed to preserving the mental and physical health of our patients.

Visiting hours

  • Geropsychiatry Unit: Daily from 4:00pm – 6:00pm
  • Detox Unit: NO VISITORS are permitted
  • Adult Acute Psychiatric Unit: Daily from 6:00pm – 7:00pm
  • Inpatient Addiction Recovery Rehabilitation: Visitation hours are Thursday 6:00pm – 6:30pm, Saturday & Sunday 1:00pm – 1:30pm.
    • Please, make sure to check-in at the main entrance within the arrival periods noted above. Arrivals past time will not be able to participate in visitation
  • Family group attendance is a REQUIREMENT for visitation on Thursdays only. All visitors must attend this group meeting; this occurs at the beginning of the meeting for the first 45 minutes. Family group is an important part of the patient’s recovery, therefore more than two visitors are allowed. There may be circumstances where staff limits the size of the family group as necessary, based on patient and unit needs.

Phone calls

  • Patients are involved in structured group activities throughout the day and evening and may not always be available to receive calls.
  • Family calls may be made to the nursing staff between 10:00am – 8:00pm.
    For patient confidentiality, please have patient’s access code ready prior to calling.

Thank you for helping us create a healing environment.

Approved patients’ items

  • Up to four (4) sets of comfortable clothing
  • At least up to five days of undergarments
  • Sandals, slippers, and shoes
    • NO laces, metal-tipped toes, high heels, or heavy boots
  • Toothbrush, hairbrush, plastic & rounded combs
  • Eyeglasses, hearing aids, dentures
  • Appropriate pictures, no frame or glass
  • Wire-free notebooks
  • Appropriate novels/books

It is encouraged that patients label all articles of clothing and items.  A case will be provided and labeled for dentures and hearing aids.

Prohibited Items

  • Cash
  • Checks and checkbooks.
  • Credit Cards
  • Jewelry, including necklaces of any length (wedding rings are allowed)
  • Keys
  • Electronics (cell phones, iPod’s, iPad’s, tablets, radios, laptops, etc.)
  • All electrical or battery-operated devices (hair dryers, curling irons, electrical shavers, etc.)
  • Metal hangers, letter openers, pencil sharpeners, metal containers, or other sharp items
  • Pillows and blankets (due to health & sanitary regulations)
  • Tobacco products (including e-cigarettes & vapes)
  • Plastic bags, luggage, duffel bags, purses
  • Fingernail clippers, files (metal or cardboard), and tweezers
  • Belts, shoelaces, handkerchiefs, scarves, and clothing with ties or drawstrings
  • Drawstrings partially sewn in hoodies, pajamas, coats, and sweaters
  • Strings or laces of any kind in shoes, including leather lading woven into shoes
  • Shoes with metal-tipped toes, high heels
  • Glass or ceramic objects, vases, and picture frames
  • Sewing needles, hooks, or scissors of any kind
  • Cosmetic containers, compacts with mirror, cosmetic sharpeners
  • No products containing alcohol, including mouthwash, gel, toothpaste, perfume, cologne
  • No aerosols or perfume
  • Shaving equipment
  • Nail polish, hair pins, bobby pins
  • Food of any kind (due to health regulations)
  • Knives, pocket knives, razor blades
  • Tools (hammers, screwdrivers, wrenches, etc)
  • Box cutters, scissors
  • Guns and ammunition
  • Pepper spray
  • Matches, lighters 

Cascade Behavioral Hospital appreciates your cooperation in ensuring a safe and healthy environment.  If you have any questions, please ask to speak with the Unit Manager.

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