Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Cascade Behavioral Health Hospital to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at Cascade Behavioral Health Hospital.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

Professional Referrals

Cascade Behavioral Health Hospital accepts direct admissions for our adult inpatient/outpatient programming and our geriatric inpatient programming from a variety of referral sources located throughout the community.

Referral Process

Cascade Behavioral Health’s professional referral process

Our welcoming intake staff is available 24 hours a day to pre-screen direct admissions, consult with our physicians, and verify insurance benefits. All staff members at Cascade Behavioral Health Hospital are fully able to answer any questions that you may have about the programs we offer and our admissions process so that you will be able to determine if our center will best fit your patient’s needs. If you prefer, you can also obtain additional information to present your recommendations for the referral to your patient. This way clients have the option of accessing treatment by calling our admissions department independently.

If you are referring a patient for our adult inpatient programming, the referral process includes:

  • Call our intake department, which can be accessed 24 hours a day, 7 days a week
  • Documentation needed:
    • Write-up with presenting problems that indicates requirements met for acute inpatient admission
    • Primary mental health diagnosis
    • Complete medication list
    • List of medical problems that may exist
    • Demographic sheet with patients information
    • Insurance and photo ID
    • Signed release of information form permitting Cascade BH to communicate back to the referral source

If you are referring a patient for our geriatric programming, here is what is needed to start the referral process:

  • Factsheet with complete demographic information
  • Insurance information
  • If there is a Guardian or Healthcare Power of Attorney with legal documentation
  • An assessment describing in detail the presenting problems, behaviors, and symptoms that indicate that the individual meets criteria for acute care inpatient stabilization
  • Medical and psychiatric diagnosis sheets
  • Medication list
  • Four-to-five days of nurse notes to indicate patterns of behavior or symptoms
  • Most recent lab work, including urinalysis
  • Referring agencies should note that patients admitted to our Geriatric Program need to be returned to their residence upon discharge.

If it is determined that our treatment center is appropriate for your patient, once the appropriate level of care is determined, we will begin the treatment process immediately. At Cascade Behavioral Health Hospital, we are here to meet your needs and those of your patients, so don’t hesitate to contact our staff with any questions or concerns. Our professional admissions staff will try to make the referral process as smooth and streamlined as possible. We value all of our referral sources and understand how much you care about your patients.

Admissions Criteria

Criteria for admission to Cascade Behavioral Health

All admissions decisions at Cascade Behavioral Health Hospital are made on a case-by-case basis after a careful review of each prospective patient’s specific needs. However, we do have certain general criteria that each person must meet in order to receive care at our center:

  • Our programs serve adult men and women, ages 18 and above.
  • Prospective patients must be in need of acute psychiatric care or inpatient substance abuse treatment.
  • We cannot accept patients with significant medical needs, including, but not limited to, portable oxygen, catheters, and ostomy bags.

If at any point during the admissions process we determine that Cascade is not the best fit for your patient, we will provide referrals to other programs that may be better suited to meeting his or her needs.

More Information

More information for Cascade’s Professional Referral Sources

Cascade Behavioral Health Hospital will pre-certify all referral insurance coverages with the exception of Medicaid, Humana, and Kaiser Permanente.

We accept most major insurances, including Medicaid (mental health treatment only), Medicare, and TRICARE.

All referrals will be considered on a case-by-case basis by our intake clinicians.

Take a Free Online Assessment

We offer quick and anonymous online assessments to help gauge the severity of you or your loved one's addiction or mental health disorder. Choose from the available assessments below.

Call for Free Insurance Verification
  • Aetna
  • Blue Cross Blue Shield
  • Centers for Medicare & Medicaid Services
  • Cigna
  • Humana
  • Kaiser Permanente
  • Tricare
  • and all other major insurances accepted

Notice to Our Patients

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